Terms of Service

Anew Transport, LLC Terms of Service

The following terms and conditions shall govern Anew Transport, LLC’s (“Anew’s”) transportation services as requested by a customer (“Customer”), in addition to specific terms of service as may be agreed upon between Anew and Customer. By agreeing to hire Anew to provide transportation services, Customer accepts and agrees to be bound to the following terms and conditions.

Vehicle Shipping Terms and Conditions

Anew agrees to transport vehicle(s) described by Customer pursuant to the terms agreed by Anew and Customer and the terms herein. Anew agrees to make every commercially reasonable effort to timely complete Customer’s requested vehicle transportation including pickup and delivery. However, Anew cannot guarantee specific dates or times for pickup or delivery. Anew will contact Customer once Anew has an accurate schedule for delivery of Customer’s vehicle(s) and Customer or its designated agent shall be present at the scheduled time and date to accept possession of Customer’s vehicle(s). Anew shall not be responsible or liable for any claim or loss of any kind in the event that Anew is delayed or late in picking up Customer’s vehicle(s) and/or delivering Customer’s vehicle(s) to the designated destination, regardless of the length of the delay. All transportation pickup and delivery dates and times are estimates only. Anew does not agree or commit to transporting Customer’s vehicle(s) in time for any particular date and will not be responsible for any loss or damages resulting from any delay. NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES ARE MADE WITH RESPECT TO PICKUP OR DELIVERY TIMES OR DATES. Additionally, Anew will not provide reimbursement for any rental fees incurred in connection with any delay in picking up or delivering Customer’s vehicle(s) or any damages to Customer’s vehicle(s) except as expressly provided herein. Anew will also not be responsible for any alleged depreciated value of Customer’s vehicle(s) resulting from any delays or damages to Customer’s vehicle(s).
Anew warrants and Customer acknowledges that Anew is licensed by the Federal Motor Carrier Safety Administration.
Customer warrants that it is the registered legal owner of the vehicle(s) to be transported or that it has been duly authorized by the legal owner to enter into an agreement for transportation of the vehicle(s). Upon Anew’s request, Customer shall provide Anew with documentation supporting that Customer is the registered legal owner of the vehicle(s) or that Customer has been duly authorized by the legal owner to enter this Contract for transportation of the vehicle(s).
Customer may cancel an order for transportation of Customer’s vehicle(s) no more than 24 hours after placing the order without charge by calling Anew at 636-200-8505 or emailing Anew at dispatch@anewtransport.com. If Customer cancels an order for transportation more than 24 hours after the order is placed, Customer will incur a $100.00 cancelation fee and Customer authorizes Anew to automatically charge Customer’s credit card the $100.00 fee. Anew may change this fee from time to time without notice to Customer.
Customer may designate an agent to deliver possession of Customer’s vehicle(s) and/or accept delivery of Customer’s vehicle(s) from Anew and such designation shall only be in writing. In such instances, Customer’s agent shall be responsible for complying with these Terms and Conditions and Customer shall be responsible for Customer’s agent’s breaches of these Terms and Conditions.
Customer shall adequately disclose to Anew any customizations, additions on or modifications to Customer’s vehicle(s) that may affect the cost of transportation, including but not limited to camper shells, roll bars, lift kit, and raised roofs (“Additions”). To the extent Customer fails or refuses to disclose any Additions on the vehicle(s), Customer agrees and acknowledges that Anew may charge additional transportation fees for any additional costs Anew incurs as a result of transporting such vehicle(s). Customer authorizes Anew to automatically charge Customer’s credit card for such additional fees incurred as a result of Customer’s failure to disclose the Additions.
Customer shall disclose to Anew whether Customer’s vehicle(s) is inoperable at the time of placing an order with Anew for transportation. If Customer’s vehicle(s) contracted for transportation as a running vehicle(s) becomes inoperable during transportation due to no fault of Anew, an inoperable fee of $250.00 per inoperable vehicle will be assessed upon delivery. Upon receipt of notice from Anew, Customer authorizes Anew to automatically charge Customer’s credit card the $250.00 fee. Inoperable vehicle(s) must be able to steer, brake and roll. Anew may change this fee from time to time without further notice to Customer.
In the event that Customer’s vehicle(s) is oversized or overweight, Customer shall pay additional costs as determined by Anew unless the oversize and/or overweight is accurately disclosed to Anew at the time of the order for transportation.
Customer shall be solely responsible for preparing Customer’s vehicle(s) for shipment, including but not limited to disarming each vehicle’s security systems and removing and/or securing all loose parts, fragile or protruding accessories, low hanging spoilers, and antennas. Customer shall remove all personal property from the vehicle(s) and remove all detachable personal property from the vehicle(s) prior to Anew picking up the vehicle(s). In no event shall Anew be responsible for the loss or damage of any personal property located in or on the vehicle(s). Anew may refuse to transport Customer’s vehicle(s) until the vehicle(s) is adequately prepared for transportation and all personal property is removed from the vehicle(s).
Customer must inspect the vehicle(s) with Anew’s driver or other representative and fill out a vehicle condition report prior to Anew’s acceptance of possession of the vehicle(s) for transportation, and Customer and Anew shall sign the vehicle condition report, acknowledging the condition of each vehicle at the time that Anew takes possession of the vehicle(s). This is critical to ensure that all current damages are noted and acknowledged prior to the vehicle(s) leaving Customer’s possession. Anew shall not be liable for any damages or conditions identified in the vehicle condition report.
Customer shall deliver to Anew keys for Customer’s vehicle(s) at the time Customer puts the vehicle(s) in Anew’s possession.
Anew may assess a “dry run” fee in the event that Customer is unable or unwilling to deliver Customer’s vehicle(s) to Anew’s possession for transportation on the first date of availability as designated by Customer at the time of placing an order for transportation services with Anew.
Anew’s responsibility for the care of Customer’s vehicle(s) shall begin only when the Bill of Lading is issued and signed and shall terminate upon Customer’s acceptance of delivery of Customer’s vehicle(s).
Anew shall have the full benefit of any insurance that Customer has obtained for Customer’s vehicle(s), unless said insurance coverage is void while the vehicle(s) is in the possession of Anew and its agents and subcontractors.
Customer authorizes Anew to drive, park, store and otherwise operate and transport the vehicle(s) in any reasonable manner necessary to fulfill Anew’s transportation obligations. Customer shall ensure that the vehicle’s designated destination is free of any obstacles that could impair or prevent Anew’s delivery of the vehicle(s). If Anew arrives at or near the delivery location and Anew determines at its sole discretion that it cannot safely or reasonably deliver the vehicle(s) at the designated destination due to natural obstructions (i.e. low hanging trees) or man-made obstacles (low clearance, bridges, crosswalks, street closing, construction, etc.), Customer and Anew shall agree to delivery of the vehicle(s) at an alternate location. The change in locations for delivery shall not affect the cost of Anew’s transportation services unless the new location is more than ten (10) miles from the original location. If the alternate location is more than ten (10) miles from the original location, Customer shall compensate Anew for the additional travel as determined by Anew.
Anew has no obligation to store or warehouse Customer’s vehicle(s) except to the extent appropriate in the course of Anew’s transportation of Customer’s vehicle(s). If Customer or its designated agent is unable or unwilling to accept delivery of Customer’s vehicle(s) at the time of Anew’s attempt to deliver Customer’s vehicle(s), Anew may store Customer’s vehicle(s) until such time as Customer may retrieve Customer’s vehicle(s) at Customer’s cost and expense, but Anew has no duty or obligation to store Customer’s vehicle(s) beyond the date of attempted delivery and Anew shall not be liable for any damage caused to Customer’s vehicle(s) while in storage. If Customer fails to take possession of Customer’s vehicle(s) within thirty (30) days after the date Anew attempts to deliver Customer’s vehicle, Customer acknowledges and agrees that Anew may consider the vehicle(s) abandoned and sell or otherwise dispose of Customer’s vehicle(s).
Anew will not be liable for or reimburse Customer for any automobile rental accruals, storage fees, or any other additional expenses incurred by Customer in connection with Anew’s possession and transportation of Customer’s vehicle(s).
Customer shall clearly and specifically identify and describe any damage to any vehicle(s) at the time of delivery of the vehicle(s) by describing the damage in detail on the Bill of Lading received by Customer at the time of delivery. Any claims related to such noted damage must be submitted directly to Anew within 72 hours of the date that vehicle(s) is delivered for review and consideration, to include pictures sufficient to clearly identify the damage. Customer waives and releases Anew for any claims of damage that are not sufficiently noted on the Bill of Lading and for which Customer has not submitted a timely claim. Customer’s signing of the Bill of Lading without notation of damage shall be conclusive evidence of satisfactory delivery of the vehicle(s
In no event shall Anew be liable for any damages to Customer’s vehicle(s) except for damage actually incurred during transportation and only to the extent such damages were caused by Anew’s gross negligence or intentional misconduct. Further, Anew shall not be liable for damage caused by following:
1. Fluids, acids, cooling system antifreeze, industrial fallout or damage caused by acts of God;
2. Damage that is undetectable due to the vehicle’s condition;
3. Glass damage caused by normal wear and road use;
4. Damage resulting from the vehicle being overloaded;
5. Pre-existing damage; and
6. Damage to the vehicle because it cannot be driven on or off transporter under its own power or has defective or insufficient brakes, parking brake or parking gear.
Anew shall not be liable directly, in subrogation, or by assignment to Customer’s insurance company for any claims paid by Anew or for any claim for damage that was not identified by Customer on the Bill of Lading or for which a claim for such damage was not timely reported to Anew. In no event shall Anew be liable for any incidental, indirect or consequential damages arising from any damage to the vehicle(s). Client’s claims for damages shall be limited to the amount paid by Customer for the transportation of Customer’s vehicle.
Upon delivering Customer’s vehicle(s) to Anew’s possession, Customer and any agent acting on behalf of Customer in delivering the vehicle(s) shall be joint and severally liable for any and all unpaid charges in connection with Anew’s transportation and delivery of Customer’s vehicle(s).
If Customer has not pre-paid the costs for Anew’s transportation of Customer’s vehicle(s), Customer shall pay all costs and fees in connection therewith at the time of delivery of Customer’s vehicle(s) before Anew delivers possession of Customer’s vehicle(s) at the designated destination.
If Customer fails to pay for Anew’s transportation services more than thirty (30) days upon Customer’s vehicle reaching its destination, Customer acknowledges and agrees that Anew may sell Customer’s vehicle(s) and recover its costs and fees for transportation of Customer’s vehicle(s).
The provisions of these Terms of Service are severable and the invalidity and enforceability of any provisions herein shall not affect the enforceability of the remaining provisions, which shall remain in full force and effect. These Terms of Service may be changed or updated by Anew from time to time.
These Terms of Service and Anew’s agreement with Customer to transport Customer’s vehicle(s) shall be governed by and construed in accordance with the laws of the state of Missouri. The parties further agree that any legal action arising out of this agreement shall exclusively be filed in a court of competent jurisdiction within Jefferson County, Missouri. Customer hereby submits to the jurisdiction of such courts and waives any and all defenses based on lack of personal jurisdiction and challenges to venue.
Customer may not assign Anew’s agreement with Customer to transport Customer’s vehicle(s)without the prior written consent of Anew.
Anew may, at its sole discretion, subcontract its transportation services for Customer without notice to Customer and Anew’s subcontractors shall bound and covered by these Terms and Conditions.
Customer shall indemnify, defend and hold harmless Anew and its agents, subcontractors, clients, and Anew’s affiliates, current or future directors, owners, employees, contractors, consultants, and agents and their respective successors, heirs and assigns (“Anew Indemnities”), against any claim, liability, cost, damage, deficiency, loss, expense or obligation of any kind or nature (including without limitation reasonable attorneys’ fees and other costs and expenses of litigation) incurred by or imposed upon Anew Indemnities or any one of them in connection with any claims, suits, actions, demands or judgments arising out the transportation of Customer’s vehicle(s) or related to Customer’s vehicle, to the extent any such claims are not directly related to any alleged gross negligence or intentional misconduct by Anew indemnities.
In any action, suit, arbitration or proceeding brought by either party, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs in each and every such action, suit, arbitration or other proceeding.
Customer shall provide all notices to Anew and communications with Anew to:

Anew Transport LLC

2100 Hwy Z Pevely, MO 63070

636-200-8505

dispatch@anewtransport.com